Managed IT Services Case Studies

Backup Case Study

Backup Case Study

An Orthodontics practice in Matthews, North Carolina was having issues with their backup. IRIS Solutions was notified through the monitoring software and connection we have with the practice since they are a managed client

Introducing Mobile Devices into a Dental Practice Case Study

Introducing Mobile Devices into a Dental Practice Case Study

A new medical practice consulted with us before opening their doors in the SouthPark area of Charlotte. They were considering the use of tablets instead of traditional workstations for the staff.

Server Down Case Study

Server Down Case Study

How do you know when your server goes offline? What do you do when it is outside of normal business hours?

Ransomware Case Study

Ransomware Case Study

How do you know your data is safe? What would you do if your system was hit ransomware?

Computer Down Case Study

Computer Down Case Study

Technology is made by man and will fail. What happens when the owner’s or doctor’s computer fails? How quickly can it be fixed or replaced? What is the process for data recovery or probability that the information is still viable? What do you do to keep that individual moving forward?

Lightning Case Study

Lightning Case Study

You can’t control the weather. What happens if lightning strikes? Are you prepared? Is your data backed up? Do you have a documented disaster recovery plan? Can your business function if the technology is fried?

ISP Case Study

ISP Case Study

Early one morning, a dental practice in Raleigh, NC experienced an unexpected network outage. Our technicians contacted the office and guided its staff through troubleshooting problems with the modem and firewall.. But after a series of tests and adjustments, it was determined that the problem wasn’t the practice’s fault at all.