Morse & Doyle, DDS partnered with Iris back in 2006. I am so very thankful for the day that Chris came to our practice selling his company Iris Solutions. Over the years the “smiles” continue from the person answering the phone to the tech handling my “crisis”! Every issue is a crisis, right!! I am sure there are days you want to scream when you see my name appear just one more time on caller ID! The professional, knowledgeable staff can calm you down and address whatever technical issue you are having in a very timely manner. In today's society, nobody wants to wait (us included) but you need to understand they can not address every call instantaneously. It will be addressed by priority. That being said they are still very prompt handling any “crisis” that may come up. Our practice has grown from 5 to 17 computers under their care over the last several years. Iris works with me to do updates after our normal workday. (They have come in early or stayed late to address issues for us) Iris is a great company to partner with and the staff is exceptional at meeting our IT needs. The bottom line here is that IRIS helps us to do our best for our patients because I know they have my back when it comes to this IT stuff. I would never hesitate to recommend IRIS Solutions to anyone in the dental field especially if you use Dentrix as your software.
Morse & Doyle, DDS
We partnered with IRIS Solutions back in September 2015, and we have been extremely satisfied with their team of IT professionals, expertise, and the top-notch customer service they always provide. In a world that is so highly reliant on technology, downtime is costly, and IRIS is constantly working behind the scenes to ensure that we experience very little interruptions. In addition, IRIS always works with us to schedule upgrades and maintenance during the evenings or early mornings. IRIS Solutions is very proactive and allows us to focus our efforts on what we do rather than working on IT problems. Thank you to everybody on the IRIS team for always being responsive, knowledgeable, and proactive!
Brackett Flagship Properties, LLC
Sandhills Pediatric Family Dentistry
Seitlin, Niedan & Seitlin, D.D.S., P.L.L.C.
Your Travel Services
Fort Mill, SC
Sharon Reid, D.D.S.
The Tool & Gage House
Every person at IRIS has their respective area of expertise, so everyone is important to their team. Charlotte Pediatric Dentistry, with the 3 locations, cannot afford to have our computers or network go down. IRIS is immediately available for emergencies…and there have been some!! I can go on and on about the attributes IRIS Solutions brings to our practice as well as what wonderful people they are to work with. Needless to say they are an integral part of our practice.
Charlotte Pediatric Dentistry
Kevin T. Fox, DDS
Fox Dental Associates
Patricia London, D.D.S.