IRIS Solutions has experience providing IT support for law firms of all sizes. Whether you are a partner in search of an IT provider to fully manage your IT, or you’re an IT executive looking for additional resources to assist with a particular IT project or upgrade, IRIS Solutions provides IT consulting and services designed for each individual firm. We will work closely with you to improve operations and meet the needs of your firm’s partners, associates, staff and clients. We solve problems before they could cause periodic or major downtime.
- Server & Desktop Management – Your network is updated, backed up, and managed remotely. Issues can be found and resolved long before they cause an issue.
- Remote Support – Sometimes, all it takes is a quick remote session with a member of our help desk team to fix an issue.
- Fast, Onsite Response – Because we are local with a strong team of onsite techs, we can come to you. Our team is ready to help at your location for any issues or failures that require an onsite visit.
- IT Planning & Consulting – With our proactive approach, we help you plan and choose which pieces of technology are best for you and your business. We are constantly evaluating the landscape of IT to see what new products are beneficial to our clients as well as monitoring the health of your network to plan for hardware replacements.
Our experience allows us to bring a unique set of skills to your firm, facilitating information security, confidentiality, court preparation, staff productivity, document management, billing processes, and much more. Our proactive IT services help create a secure, responsive operating climate in which urgent matters are routinely managed, and the inevitable emergencies are met with proven protocols for rapid resolution.