Many IT companies in and around the Charlotte area bill an hourly rate for their services. We feel this is unfair, as technology problems have a way of recurring.
At IRIS Solutions we think differently. Our flat-rate approach puts the responsibility for your technology firmly in our court. As a result, our focus is on preventative measures that identify problems early on so that we can fix them before they cause disruption.
We partnered with IRIS Solutions back in September 2015, and we have been extremely satisfied with their team of IT professionals, expertise, and the top-notch customer service they always provide. In a world that is so highly reliant on technology, downtime is costly, and IRIS is constantly working behind the scenes to ensure that we experience very little interruptions. In addition, IRIS always works with us to schedule upgrades and maintenance during the evenings or early mornings. IRIS Solutions is very proactive and allows us to focus our efforts on what we do rather than working on IT problems. Thank you to everybody on the IRIS team for always being responsive, knowledgeable, and proactive!
Flagship Healthcare Properties, LLC