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What is the Cloud and why do I care?

What is the Cloud and why do I care?

Cloud-based technologies are often a big part of our business consultation. The companies who are using and marketing cloud services make it seem like we should all be using this service. These marketing strategies are excellent and seem like an easy business decision, but wait, there’s more.

What’s next with wireless?

What’s next with wireless?

To recap our latest I HATE IT Eblast, the reason I started this blog was from a question that someone just recently asked me.  "Did you hear that the future would bring wireless power?"

I played along just agreeing with the person while thinking there is no way that will ever happen.

Ticket Tuesday! 2 August 2016

Ticket Tuesday! 2 August 2016

To summarize what we have covered in previous Ticket Tuesday posts, time is finite. How often do you take on these seemingly small issues and they end up taking hours to address?
Here is a list of on demand tickets our techs handed during a typical weekday.

Shortcut Saturday! 30 July 2016

Shortcut Saturday! 30 July 2016

Window Management
Shortcuts or commands can save a couple of seconds throughout your day. You are burning daylight and so every second counts.
The easiest way to flow in between different programs on your computer is to toggle.

When you press Alt + Tab at the same time, all of the windows that are open on your computer will group together.

Ticket Tuesday!

Ticket Tuesday!

Our techs at IRIS Solutions are not just here to fix computers as they come up. We are an IT Support company that focuses on Managed Services for our clients who choose to have fixed-rate IT Support.

It’s in our best interest to perform proactive maintenance on your system and, in the process, prevent problems from occurring and minimize the amount of reactive work we need to do.

Ticket Tuesday!

Ticket Tuesday!

Every day there is something new. We have techs assigned to handle issues as they appear.

We have processes to ensure incoming requests are handled based on client impact and we hold ourselves to internal response times. All client issues are resolved as efficiently and effectively as possible.

Must Have Geek Gadgets

Must Have Geek Gadgets

Cutting Edge vs. Proven
We all like technology, however you don't have the get the latest and greatest items.  If you have ever been an early adopter of the latest software for your business or even the latest Microsoft product, you know new does not mean better.

Ticket Tuesday!

Ticket Tuesday!

Here is a list of “on demand” tickets we received in one day. These are examples of tickets which are handled by our tech team as issues arise. This does not included the monitoring and maintenance tickets that are created as we monitor and schedule maintenance for our managed clients.