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Perks of a Monitored and Managed Network

Perks of a Monitored and Managed Network

Proactive maintenance is key for any business. Seeing the value of it can be hard since it’s not something you can put your hands on, but when it comes to uptime and a Business Continuity plan, a monitored and managed network can save you thousands of dollars in downtime costs.

Success Stories: Security

Success Stories: Security

One morning, IRIS Solutions received a notification via our monitoring software that a client of ours had been affected by malware. Per our standard policy and procedures, the monitoring software isolated the infected computers by disabling the shared drive.

Productivity Hacks and Trends

Productivity Hacks and Trends

From my desk, where I sit day in and day out, here are three perks of a modern workstation:

Dual Monitors- I will never ever go back to a single monitor in the office. The perks of two monitors can’t be measured. Before, I used to layer my applications so I could click between different windows as I worked.

Success Stories: Disaster Recovery

Success Stories: Disaster Recovery

We know we can’t control the weather. What happens if lightning strikes your business and fries your network? That’s what happened to a dental practice in Greensboro, NC.

During a severe thunderstorm, lightning struck the office building which caused a power surge.

Bi-Annual Computer Breakdown Day: Fall 2016 Recap

Bi-Annual Computer Breakdown Day: Fall 2016 Recap

We have a confession: we hoard broken and old computers.

Each time we complete a network refresh, or anytime we replace an old workstation, server, or UPS for a client who doesn’t want to deal with disposing of the old equipment, we destroy the hard drives and keep those machines in a secure closet (affectionately called “The Graveyard”). The old devices pile higher and higher until our Bi-Annual Recycle Day.

Success Stories: Managed Services

Success Stories: Managed Services

One of our dental clients in Charlotte had a patient that needed emergency services on the weekend. The doctor went into the office and noticed that the network was down and he was unable to pull up the patient’s information. An IRIS Solutions Technician who was on call was already working on the issue before the client contacted the office.

Backups: File-Based vs. Image-Based

Backups: File-Based vs. Image-Based

Backups are essential. Mistakes happen, and files get deleted. What can be done to recover the data, and what are the implications?

Unfortunately, backup software is not retroactive; it cannot recover data that was deleted prior to the software being installed.

Passwords, Security, and Privacy. Oh My!

Passwords, Security, and Privacy. Oh My!

To save or not to save?

Passwords are a necessary evil. Everyone hates remembering them. It’s so easy to stick to the same format of password or the exact same password for all of your logins (AKA -a huge security risk). Or you have these requirements that say your password must have an uppercase letter, a lowercase, a symbol, and a number.